Insights

Short essays on the craft of leading teams.

No content marketing. Just thinking we'd find useful if we were on the other side of the table.

Feedback isn't a gift. It's a practice.

The 'feedback as a gift' metaphor sounds generous but quietly lets managers off the hook. Here's a more honest framing.

Promoting your top individual contributor into management is the most expensive decision most small businesses make on autopilot.

Posters in the kitchen don't change culture. Tuesday morning standups do.

Coaching has become a catch-all. Here's how we define it — and what it isn't.